Accessibility Statement

Our Commitment

Lakeview Counseling and Consulting, L.L.C. is committed to making this website accessible to all visitors, including people with disabilities. We believe that everyone deserves equal access to information about mental health services, and we are working to ensure this website is usable by as many people as possible.

What We're Doing

This website has been designed with accessibility in mind. Our efforts include:

• Using sufficient color contrast between text and backgrounds to support readability
• Providing descriptive alternative text for images
• Structuring pages with semantic HTML headings to support screen reader navigation
• Ensuring all interactive elements (buttons, links, form fields) are keyboard-accessible
• Labeling all form fields clearly with associated labels
• Designing for mobile responsiveness so the site works across device sizes
• Supporting browser zoom and text resizing without loss of content or functionality
• Providing visible focus indicators for keyboard navigation

We aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a design target. Accessibility is an ongoing effort, and we continue to review and improve the site over time.

Known Limitations

While we work toward broad accessibility, some areas may not yet fully meet WCAG 2.1 AA standards. Third-party tools embedded on this website — such as the scheduling system (Carepatron) and out-of-network benefits check tool (Thrizer) — are operated by external providers and may have their own accessibility limitations outside our direct control.

We do not claim that this website is fully accessible or legally compliant with any specific accessibility standard. We are committed to continued improvement.

Report an Accessibility Barrier

If you encounter an accessibility barrier on this website — a page that is difficult to navigate, a form that is hard to use, or content that is not accessible with your assistive technology — please let us know. Your feedback helps us improve.

To report a barrier, please contact us using any of the methods below. Please describe the page you were visiting, the barrier you encountered, and the assistive technology or browser you were using if known.

Request Assistance

If you need information from this website in an alternative format — such as large print, plain text, or another accessible format — please contact us and we will do our best to provide it in a timely manner.

We are also happy to assist you by phone if you have difficulty using any part of this website.

Contact Us

For accessibility questions, barrier reports, or requests for alternative formats:

Ongoing Improvement

Accessibility is not a one-time project — it is an ongoing commitment. We review this website periodically and update our practices as standards evolve and as we receive feedback from visitors. We appreciate your patience and your help in making this site better for everyone.